To create an account, click on the "Sign up" button on the right of the top bar. A registration pop-up will appear. Once you have entered all the required information and agreed to the terms and conditions, and indicated whether you would like to receive promotional material, you can submit the registration form. Soon thereafter you should receive an email at the email address you provided with a link to set your password. Once you have set your password, you will be able to login to your account by clicking on the "Login" button.

Yes, registration is free, and does not require that you purchase a course.
Register for an account by clicking on the "Sign up" button on the right of the top bar.

If you are logged in, you can change your password in the Account → Profile → edit pop-up. Here you will have access to your personal account information (with the exception of billing information). On the Account Security tab, you can set up a new password. Make sure you save your changes before closing the window.

Once you are logged in, you can update your profile details in the Account → Profile → edit pop-up. Here you will have access to your personal account information (with the exception of billing information).

Our courses are available at this website, no additional system or app is needed to access the courses other than a device with a web browser. Should you be experiencing any issues loading the course content, and you cannot find a solution on this FAQ page then please feel free to contact support at our contact form.

Yes, this platform is currently available in both German and English. 
Please make sure to register on the website with the language of your preference. The English and German websites are separate from each other, and only contain content in their respective language. Therefore a user registered on the English website will only have access to the English version of the content and will not be able to login to the German platform, unless the user also registers an account on the German website.

You can contact support using the contact form, also found at the contact page linked in the footer of our website.

Valmed A(I)cademy^® offers CME-accredited courses in various specialist areas for beginners and experts.

We do not currently offer free courses, but if you would like to have limited access to some of our content, please contact us via our contact form.

You can sign up for a course by purchasing it.

Your progress in the individual courses is displayed on the respective course tile.

There is no time limit for completing a course.

Yes, each course contains sections with learning success checks.

At the end of each course you may either have the opportunity to give a course evaluation or may be required to provide some feedback depending on the course. We are delighted to receive feedback from our learners as it helps us to further improve our courses.

You have the option of downloading your certificate when you reach the "CME certificate of completion" section in the course module. You can also find and download all your certificates on your Profile page.

Please use our contact form to get in touch with our support team.

Each course that is available for purchase can be found in our course catalogue. If a course can be purchased both as an individual course and as part of a bundle, both options will be offered for selection on the relevant course page. You can purchase a course by clicking the "Purchase" button on the course page and completing the payment process.

We do not currently offer this payment option.

You can enter the coupon in the appropriate field during the payment process.

You can find your purchase history under Account → Payment overview.

If your payment has been declined, please follow these steps:

You can find and download all your invoices on the Account → Payment overview page.

Yes, you can select a new payment method in the payment process.

Please contact our sales team if you would like to purchase multiple courses.

Please use our contact form to get in touch with our support team.

Continuing Medical Education (CME) points are points awarded to physicians for participating in continuing medical education programmes. These programmes serve to maintain, develop or expand the knowledge, skills and professional performance required in their speciality. In Germany, a total of at least 250 CME points are required within 5 years in order to fulfil the statutory training obligation. The measures with which CME points can be acquired include lectures and discussions, participation in conferences, workshops, seminars, personal study of specialist literature, scientific publications or participation in online courses recognised by medical associations.

CME-certified refers to courses that have been accredited to provide Continuing Medical Education (CME) credits. These credits are essential for healthcare professionals to maintain their licenses and stay up-to-date with medical advancements. CME-certified courses meet specific educational standards set by accrediting bodies, ensuring that the content is relevant, evidence-based, and contributes to professional development. By completing CME-certified courses, healthcare professionals earn credits that count toward their mandatory continuing education requirements.

Your CME certificate can be downloaded after successful completion of all learning success checks of a course.

Any courses which include the descriptor 'CME-certified' on the course tiles are accredited by the Medical Association of Hesse (Landesärztekammer Hessen).

There are certain requirements for registering on the platform. Once registered, there are no further requirements for enrolment in CME courses. Please note that some of our courses are focused on specific specialities.

Yes, the training courses recognised as CME courses are certified accordingly by the Medical Association of Hesse (Landesärztekammer Hessen). These are recognised by all state medical associations nationwide and credited towards the continuing education certificate.

Simply follow the five steps below:

No. Once you have passed the learning success check, we will transfer your CME points to the German Medical Association and from there to your state medical association. The new points will be displayed in your points account within 72 hours.

Yes, if you successfully complete the learning success check, you will receive a corresponding certificate.

Valmed A(I)cademy® is dedicated to complying with all relevant ethical, medico-legal and legal requirements including:

CME-certified refers to courses that have been accredited to provide Continuing Medical Education (CME) credits. These credits are essential for healthcare professionals to maintain their licenses and stay up-to-date with medical advancements. CME-certified courses meet specific educational standards set by accrediting bodies, ensuring that the content is relevant, evidence-based, and contributes to professional development. By completing CME-certified courses, healthcare professionals earn credits that count toward their mandatory continuing education requirements.

Your CME certificate can be downloaded after successful completion of all learning success checks of a course.

Any courses which include the descriptor 'CME-certified' on the course tiles are accredited by the Medical Association of Hesse (Landesärztekammer Hessen).

There are certain requirements for registering on the platform. Once registered, there are no further requirements for enrolment in CME courses. Please note that some of our courses are focused on specific specialities.

Yes, the training courses recognised as CME courses are certified accordingly by the Medical Association of Hesse (Landesärztekammer Hessen). These are recognised by all state medical associations nationwide and credited towards the continuing education certificate.

Simply follow the five steps below:

No. Once you have passed the learning success check, we will transfer your CME points to the German Medical Association and from there to your state medical association. The new points will be displayed in your points account within 72 hours.

Yes, if you successfully complete the learning success check, you will receive a corresponding certificate.

Navigate to the registration form and click on "Forgot your password?".

If your modules are not loaded, please follow these steps:

No, only the last login session remains active (previous sessions are automatically disconnected).

Please contact our support team via our contact form. We welcome all reports of problems and will endeavour to solve them as quickly as possible.